Refund and Cancellation Policy

Thanks for shopping at bynuffelproject.
If you are receiving defected items on your purchase, we're here to help.

You have [14] calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Proves/attachments with photo/s and video upon receiving the goods from our logistic must be presented

Return Shipping 

Return shipping will be arranged by us with no extra charges if due to defective items defaulted by our shipping service .

You will be responsible for paying for your own shipping costs for returning your item if after checking due to buyer negligence. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Cancellation Not Available

Once order/s are made,cancellation is not allowable. Anyhow, you are given 24hours to reach us if needed some changes on the product specifications. Which is changes of COLOR,SIZE,MATERIALS.

Bear in mind,the price may change subject to the customizations.

Cancellation by Management

Your order may be cancelled by us at anytime with short notice. Full refund will be apply subject to our notice.This may apply due to :

- Defected item prior to delivery

-Suppliers limitations - eg restriction of movement due to COVID-19.

*For this reasons, we are open for replacement but with additional new shipping timeframe. 

Contact Us
If you have any questions on how to return your item to us, contact us.